Contact Us

Contact methods

• Call the mainline: 973-596-3479
• Email us at finaid@kongtiao11.com
• Fax us at: 973-596-2460
• Schedule an appointment by following instructions on this website here.

Mailing Address

Student Financial Aid Services (SFAS)

NJIT - Student Mall
University Heights
Newark, NJ 07102

Campus Location: Student Mall (lower level of the parking deck)

Normal Office Hours 
Monday - Friday: 8:30am - 4:30pm

Virtual Late night Wednesdays (Effective today) 
4:30pm - 6:00pm (Login for virtual appointments here)

Summer Office Hours (effective May 31 – August 13)
Monday - Thursday: 9am - 4pm

Important Numbers

NJIT University Personnel/Deliveries: Please call 973-596-3477 or 973-596-3479 so that we can receive the deliveries.

Federal Student Assistance Information 1-800-433-3243 (and to request duplicate Student Aid Report)

New Jersey Higher Education Student Assistance Authority (NJHESAA)
1-800-792-8670  (New Jersey state grants, scholarships, and NJCLASS loans)

Federal Direct Loan Information
To view information on your federal student loans and loan servicers, please see Loan Servicer.

If students need to reach NJHESAA about state-related paperwork or questions about state aid, please send an email to this address: Client_Services@hesaa.org

Disclaimer
SFAS is not liable for the security of sensitive information or for the untimely receipt of deadline-oriented information via e-mail. To ensure safe and confidential receipt of documents containing sensitive information, you may send certified through U.S. mail or hand deliver. To ensure the timely receipt of deadline-oriented documents, fax the information and request a receipt acknowledgment. If you do not receive an acknowledgment, it is your responsibility to follow-up with SFAS to verify that the document has been received. Thank you.